• Harvard Business Review
• 16 Jan, 2019

The time is ripe for retail leaders to shift to a machine-first mindset, and rightly so. Several retailers across the world have realized to their dismay that solving business challenges using the traditional solutions has neither helped them differentiate themselves nor helped them survive. Further, retailers are being severely challenged by “born digital” startups and “now digital” enterprises that have understood the power of data and algorithms to transform their business.
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